Privacy and Policy

1. Introduction

Doctor in Greece (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment
• Register as a patient
• Contact us via phone, email, or contact forms
• Subscribe to our newsletter

This information may include: name, email address, phone number, date of birth, address, medical history, and insurance information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our medical services
• Schedule and manage appointments
• Process payments and insurance claims
• Communicate with you about your care and appointments
• Send you administrative information and updates
• Improve our website and services
• Comply with legal obligations and medical record-keeping requirements

4. Medical Privacy (GDPR & HIPAA Compliance)

As a healthcare provider, we take additional measures to protect your medical information in accordance with:

• GDPR (General Data Protection Regulation) – European data protection law
• Greek Data Protection Authority regulations
• Medical confidentiality laws applicable in Greece

Your medical records and health information are stored securely and only shared with authorized healthcare providers involved in your care or as required by law.

5. Information Sharing and Disclosure

We may share your information in the following situations:

• Healthcare Providers: With other doctors, specialists, or healthcare facilities involved in your treatment
• Legal Requirements: When required by law, court order, or government regulations
• Insurance Companies: For billing and claims processing purposes
• Service Providers: With trusted third-party service providers who assist in our operations (under strict confidentiality agreements)

We will never sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Restricted access to personal information
• Staff training on data protection

7. Your Privacy Rights

Under GDPR and Greek law, you have the following rights:

• Right to Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your data (subject to legal record-keeping requirements)
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Medical records are retained in accordance with Greek healthcare regulations and professional guidelines.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Greece. We ensure that appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Doctor in Greece

Ermou 16, Syntagma, Athens 10563, Greece

Phone: +30 210 80 600 98

WhatsApp: +30 6976 913 0476

Email: info@doctoringreece.gr